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Security

Updated: 09/29/2023

Security is our topmost priority at Review Monster. In the spirit of openness and transparency, we are committed to outlining the security measures we employ to safeguard the Review Monster platform.

1. Data Protection

We prioritize the protection of your data through comprehensive measures:

  • All data is instantly written to multiple disks, backed up daily, and stored in diverse locations.

  • Customer-uploaded files are stored on servers utilizing modern techniques to eliminate bottlenecks and potential failures.

2. Secure Data Transmission

  • We ensure secure data transmission using HTTPS whenever your data is in transit between you and us. Within our firewalled private networks, data may be transferred encrypted.

  • Application databases are generally not encrypted at rest but are subject to rigorous protection and monitoring.

3. Redundancy for System Reliability

  • Review Monster operates with full redundancy on all major systems, engineered to remain operational even if multiple servers encounter issues.

4. Hosted on Amazon Web Services

  • Review Monster is hosted on Amazon Web Services (AWS) with database management by RDS, guaranteeing redundancy, high availability, and trustworthy automated, encrypted backups.

  • AWS is certified for various compliance standards and controls, with regular independent third-party audits ensuring data safety, privacy, and security.

5. Billing Information Security

  • We prioritize the security of your billing information. All credit card transactions are securely processed via Stripe using encryption levels equivalent to those used by leading banks.

  • Card information is securely transmitted, stored, and processed on a PCI-Compliant network.

6. Continuous Monitoring

  • Our dedicated security team maintains account security and employs monitoring tools to detect any malicious activity against our domains.

  • We conduct internal data access audits and enforce penalties, including termination and prosecution, for any unauthorized employee access to customer data.

7. Incident Reporting

If you encounter abuse, misuse, an exploit, or experience an incident with your account, please report it to us at: reviewmonster40@gmail.com.

 

At Review Monster, we strive to maintain a track record of zero data breaches through robust processes and defenses. In the unfortunate event of a successful attack, we are committed to promptly notifying all affected customers.